Manage Transactions

Provides the ability for a user to monitor and track the transactions performed on their virtual cards.

Transaction records represent a transaction performed against a provisioned virtual card (for more information on virtual cards, see here). Transactions cannot be created or deleted by the consumer directly. Transactions are generated by using the virtual card to make purchases at merchants.

Each transaction record has a sequenceId property which can be used to cross reference related transactions. For example, a pending transaction may have already been partially transacted and have related debit transactions (for more information on transaction states, see here).

Transactions may also contain a detail property which includes some supplementary information. For more information, see here.

Transaction States

Transactions can exist in 4 different states:

  • pending

  • complete

  • refund

  • decline

When a transaction is pending, it has entered the first state of authorization and is currently awaiting to be debited, or further action. A transaction that is pending will typically be completely debited, thus deleting the existing pending transaction, and being replaced with a debit transaction. A transaction can be partially debited however, which means that a new debit transaction record will be created for each partial debit.

A pending transaction record will continue to persist until its value has been decreased to 0, either via debits or reversal charges. Reversals will not be recorded via the transaction records, except through the decreasing value of the pending transaction. This is not to be confused with a refund transaction, which will generate a new transaction record.

Note - Reversal transactions relate to a transaction that has had its value decreased before it has been fully transacted (completed). A refunded transaction occurs after a fully completed transaction.

When a transaction is represented as being complete, it has entered a state that represents a successful debit. A completed transaction can be associated with a previously pending transaction via the sequenceId if the completed transaction was a partial debit.

When a transaction is represented as a refund, it means that a previously transacted record (state is complete) has been refunded. This can be either for a partial amount or the full amount. If a transaction is refunded, it will not remove the complete transaction record.

When a transaction is represented as a decline, it means that an error has occurred while attempting to process a transaction. For more information on decline reasons, see here.

Transaction Details

Transactions can contain supplementary details in the form of the detail property. Pending, complete, and refund transactions will always contain at least 1 detail. The information contained in details is recorded below:

Detail
Summary

virtualCardAmount

Amount merchant charged virtual card

markup

Markup formula applied to billedAmount to calculate

markupAmount

Markup amount added to transaction's transactedAmount

fundingSourceAmount

Amount charged to the funding source

fundingSourceId

ID of the funding source that funded this item

description

Description that will show on the real funding source statement

state

State returned by the funding source as a result of this transaction. Valid states are: Cleared, Pending, Insufficient Funds, and Failed.

Each interaction (authorization, charge, refund) with the funding source will result in a separate detail entry and should be able to be correlated with an entry on the user's account statement.

For pending and complete transactions, if there is no detail entry with state Cleared, then the transaction will continue to be counted against transaction velocity limits irrespective of the velocity limits' periods.

Decline Reasons

A transaction can be declined for a number of reasons. The table below shows a list of reasons and what they mean:

Reason
Cause

INSUFFICIENT_FUNDS

Funding source related to card has insufficent funds to perform the transaction

FUNDING_ERROR

Funding source related to card declined to perform the transaction for a reason other than insufficient funds.

CARD_STOPPED

Card associated with the transaction is inactive. This will occur implicitly if the funding source is also inactive

CARD_EXPIRED

Card associated with the transaction has expired.

MERCHANT_BLOCKED

Merchant that has been attempted to transact with is restricted

MERCHANT_CODE_BLOCKED

The merchant category code (MCC) of the merchant that has been attempted to transact with is restricted

MERCHANT_COUNTRY_BLOCKED

The country of the merchant that has been attempted to transact with is restricted

AVS_CHECK_FAILED

Address verification has failed

CSC_CHECK_FAILED

CSC verification has failed - occurs when the CSC provided to the merchant does not match the CSC of the virtual card

EXPIRY_CHECK_FAILED

Expiry verification has failed - occurs when the expiry date provided to the merchant does not match the expiry date of the virtual card

PROCESSING_ERROR

An error has occurred while attempting to process the transaction. Please contact support

DECLINED

Transaction is declined

VELOCITY_EXCEEDED

The transaction has exceeded its velocity policies

CURRENCY_BLOCKED

The transaction that has been attempted is in an unsupported currency

Retrieving Transactions

Transactions can be accessed in two ways: via its identifier (Single Transaction by Id), or via a list method (Multiple Transactions).

A fetch of single or multiple transactions can be performed remotely or locally by specifying the appropriate CachePolicy as part of the input.

Single Transaction by Id

To retrieve a single virtual card given its unique id, use the getTransaction method. This method will return the record if it exists.

try {
  const transaction = await virtualCardsClient.getTransaction({
    id,
    cachePolicy: CachePolicy.RemoteOnly
  })
  // `transaction` contains the transaction object, else `undefined` if not found.
} catch (error) {
  // Handle/notify error
}

Multiple Transactions

The ability to retrieve multiple transactions available to the user is supported. These results can be paginated and can contain transactions in various states.

A call to a list API will return a ListTransactionsResult with a status and depending on the status, a list of matching items and a nextToken to support pagination. If no results matching the input are found, the result will contain empty items. There can be three possible statuses returned:

Status
Definition

Success

A list of all requested transactions are returned.

Partial

A list of all transactions that were successfully fetched and decrypted are returned as well as a list of all transactions that failed to decrypt successfully, including an error indicating the reason for the failure.

Failure

All transactions failed to be fetched or decrypted. Contains an error indicating the reason for the failure.

A transaction may fail to be unencrypted if the version of the client is not up-to-date or if the required cryptographic key is missing from the client device.

All Transactions for a Virtual Card

To retrieve multiple transactions that are associated with a certain virtual card, call the listTransactionsByCardId method by passing in the id of the virtual card to query. An optional sortOrder and dateRange can also be supplied to organise results.

// Collect the input virtual card id however makes sense for your implementation.
const virtualCardId = virtualCard.id
try {
    const result = await virtualCardsClient.listTransactionsByCardId({
        virtualCardId,
        cachePolicy: CachePolicy.RemoteOnly,
        limit: 20,
        nextToken
    })
    if (result.status === ListOperationResultStatus.Success) {
        // `result.items` contains the list of items matching the input.
        // Page through the results if result.nextToken != undefined. 
    } else if (result.status === ListOperationResultStatus.Partial) {
        // `result.items` contains the list of items matching the input that decrypted successfully.
        // `result.failed` contains the list of items that failed decryption with associated error.
        //  Page through the results if `partial.nextToken` != undefined.
    } else {
        // `result.clause` contains the error which caused the failure.
    }
} catch {
    // Handle/notify user of errors
}

All Transactions for a User

To retrieve multiple transactions that are associated across all of a user's virtual cards, call the listTransactions method. An optional sortOrder and dateRange can also be supplied to organise results.

try {
    const result = await virtualCardsClient.listTransactions({
        cachePolicy: CachePolicy.RemoteOnly,
        limit: 20,
        nextToken,
        dateRange,
        sortOrder: SortOrder.ascending
    })
    if (result.status === ListOperationResultStatus.Success) {
        // `result.items` contains the list of items matching the input.
        // Page through the results if result.nextToken != undefined. 
    } else if (result.status === ListOperationResultStatus.Partial) {
        // `result.items` contains the list of items matching the input that decrypted successfully.
        // `result.failed` contains the list of items that failed decryption with associated error.
        //  Page through the results if `partial.nextToken` != undefined.
    } else {
        // `result.clause` contains the error which caused the failure.
    }
} catch {
    // Handle/notify user of errors
}

Subscribing to Transactions

Typescript Libraries currently do not support subscribing to transactions.

You can subscribe to receive updates as transactions are created, updated and deleted. The subscribeToTransactions, unsubscribeFromTransactions and unsubscribeAll APIs allow you to start and stop receiving updates.

You may receive multiple updates for a single transaction over time. Each time the transaction changes you will receive a new update. You should receive an update when the transaction is first created, the type field of the transaction will be PENDING. Some time later you will receive another update with the type set to COMPLETE, REFUND or DECLINE.

do {
    let subscriptionToken = try await client.subscribeToTransactionUpdates(
        statusChangeHandler: { status in
            /// Handle status changes
        },
        resultHandler: { result in
            switch result {
            case let .success(transaction):
                /// Transaction update event occurred.
            case let .failure(error):
                
        }
    )
} catch {
    /// Error occurred while receiving transaction update.
}

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