Report an Issue

What to do if you're experiencing issues.

Regardless of the problem, we want to help resolve your issue as quickly as possible.

Report an Issue with Account Access

If you are already working with an account representative or solutions architect, send them a message directly and they will quickly route it to the appropriate party. Otherwise, let us know the issue you are experiencing and we will get you the assistance you need.

Report an Issue with an SDK or Sample App

Did you find an issue with an SDK or one of our sample apps? Locate the applicable Github repository and check the open and closed issues to see if it has already been reported. If not, feel free to file an issue so that one of our engineers can investigate the problem.

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