Verify an Identity

Verify an identity and process the results.

List Supported Countries

Each Sudo Platform environment is configured to support Secure ID Verification of identities from a specific set of countries. To get a list of supported countries, use the listSupportedCountries() method. The results are ISO 3166-1 alpha-2 codes, e.g. US for the United States.

do {
    let countries = try await identityVerificationClient.listSupportedCountries()
} catch let error {
    // Handle error. An error may be thrown if the backend is unable to perform
    // requested operation due to availability or security issues.
    // An error might be also be thrown for unrecoverable circumstances arising
    // from programmatic error or configuration error. For example, if the keychain
    // access entitlement is not set up correctly or basic system resources are
    // unavailable.
}

Verify Identity using Personally Identifiable Information

Verify identity using the name, address and date of birth provided by a user. This information is verified using trusted data sources.

do {
    let verifiedIdentity = try await identityVerificationClient.verifyIdentity(
    input: VerifyIdentityInput(
        firstName: firstName, 
        lastName: lastName, 
        address: address, 
        city: city, 
        state: state, 
        postalCode: postalCode, 
        country: country, 
        dateOfBirth: dateOfBirth
    )
    if verifiedIdentity.verified {
        // Identity verified succcessfully.
    } else {
        // Identity could not be verified.
    }
} catch let error {
    // Handle error. An error may be thrown if the backend is unable to perform
    // requested operation due to availability or security issues.
    // An error might be also be thrown for unrecoverable circumstances arising
    // from programmatic error or configuration error. For example, if the keychain
    // access entitlement is not set up correctly or basic system resources are
    // unavailable.
}
  • Name and address fields are case-insensitive.

  • City and state are optional fields.

  • The country value must be an ISO 3166-1 alpha-2 code returned in the supported countries (see above).

  • The format required for dateOfBirth is yyyy-mm-dd

As well as returning a boolean indicator of the result of identity verification, the verified identity also provides the following information about the state of the identity verification attempt:

  • The verificationMethod property indicates the level of identity verification achieved for this user. Possible values are NONE, KNOWLEDGE_OF_PII and GOVERNMENT_ID.

  • The requiredVerificationMethod property indicates the level of identity verification required for this user in order to successfully complete identity verification. Different Sudo Platform environments may have different minimum required levels as well as cases where some users may require to achieve a higher level of verification, either to unlock greater entitlements or to manage risk.

  • The canAttemptVerificationAgain property indicates whether the Sudo Platform will accept new identity verification attempts for this user. This property will be set to false if the configured maximum number of retries is exceeded or earlier verification results do not permit retries to mitigate the risk of fraud, e.g. providing the PII of a deceased person.

  • In Sudo Platform environments performing identity verification against live data sources, the idScanUrl property provides a link to a web page where a user can interactively take photos of their government issued identity documents and upload them for verification.

The requiredVerificationMethod and canAttemptVerificationAgain properties can be used in a client application to guide a user's identity verification journey. For example, an application might attempt to verify using PII until achieving success, or canAttemptVerificationAgain is set to false. In the latter case, if the requiredVerificationMethod is set to GOVERNMENT_ID, the user could be directed to upload their id document, either via the verifyIdentityDocument API described below, or by rendering the web page indicated by the idScanUrl property described above.

When requiredVerificationMethod is returned set to GOVERNMENT_ID, the acceptableDocumentTypes list will be set to the list of document types that can be accepted to verify the user's identity.

Once the user's identity has been verified successfully the verification status, including verification method, is persisted on the user record in Sudo Platform and the user is not required to verify their identity again.

Verify Identity using Identity Documents

Verify identity by validating images of a driver's license, passport or other government issued identity document.

Before a user's identity can be verified using identity documents, they must first attempt identity verification using personally identifiable information (see the API above).

do {
    let verifiedIdentity = try await identityVerificationClient.verifyIdentityDocument(
        input: VerifyIdentityDocument(
            image: frontImage, 
            backImage: backImage,
            country: country,
            documentType: .driverLicense
        )
    )
    if verifiedIdentity.verified {
        // Identity verified succcessfully.
    } else {
        // Identity could not be verified.
    }
} catch {
    // Handle error.
}
  • Identity documents must be issued by a government agency.

  • The document type can be one of driverLicense, passport or idCard.

  • The country value must be an ISO 3166-1 alpha-2 code returned in the supported countries (see above).

  • Images of identification documents should be taken against a dark background, in a well-lit room and fill the majority of the image, with only a small border of the background surface showing.

  • All four corners of the identification document must be visible in the image.

  • Prior to Base64 encoding, the images should be in PNG, JPG or GIF format, and not exceed 5 MB in size each.

  • When submitting a passport for verification, use the photo page image for both the front and back images.

Once submitted the document verification process can be immediate or may take some time. The status of the document verification process is returned in the documentVerificationStatus property of the result. The documentVerificationStatus property of the returned VerifiedIdentity can have the following values:

documentVerificationStatus valueMeaning

notRequired

Required verification method does not require submission of an ID document

notAttempted

Required verification method requires submission of an ID document but ID document submission has not yet been performed.

pending

Document verification could not be completed synchronously and status will need to be periodically checked. To check, call the checkIdentityVerification method.

documentUnreadable

The submitted document images could not be processed because they do not meet one or more of the criteria documented above.

succeeded

The submitted document images were able to be used to successfully verify the user's identity. This is a final state.

failed

The submitted document images were not able to be used to successfully verify the user's identity. This is a final state.

Once the user's identity has been verified successfully the verification status is persisted on the user record and the user is not required to verify their identity again.

Check the Secure ID Verification Status of a User

To check the identity verification status of a user:

do {
    let verifiedIdentity = try await identityVerificationClient.checkIdentityVerification(option: .remoteOnly) { (result) in
    if verifiedIdentity.verified {
        // Identity was verified succcessfully.
    } else {
        // Identity could not be verified.
    }
} catch let error {
    // Handle error. An error may be thrown if the backend is unable to perform
    // requested operation due to availability or security issues.
    // An error might be also be thrown for unrecoverable circumstances arising
    // from programmatic error or configuration error. For example, if the keychain
    // access entitlement is not set up correctly or basic system resources are
    // unavailable.
}

The checkIdentityVerification returns the same information as the verifyIdentity and verifyIdentityDocument methods.

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